* How to get insured with GlobeMed?
GlobeMed Egypt is a healthcare benefits management company administering insurance policies issued under the following risk carrier:
* Arope Insurance
* Delta Insurance
* ESIH: Egyptian Saudi Insurance House
* GIG life Takaful
* GIG Insurance
* Libano Suisse Takaful Egypt
* Royal Insurance
* Sarwa Insurance
* Wethaq Takaful Insurance
For more information please contact us through our Facebook page
* How to use the service?
Head directly to a provider (hospital or private clinics) of your choice inside the network to perform the consultation directly using their medical card, unless your policy states that you need a referral letter which will be mentioned on your medical card. After finishing the consultation, please visit an online provider with the claim form and medical ID to have the service provided directly. If your prescribed services require prior approval, it will be received within 10 minutes.
For more details, please visit the service user guide or watch the video for a quick overview.
* What are the additional supporting services GlobeMed offers?
GlobeMed is always keen on your health and wellbeing and for this we offer the following support services for an outstanding customer experience:
* Advanced call center operating 24 hours all week long to provide you with the needed support and answers to all your queries.
* Dedicated WhatsApp number that can be used in knowing the medical network of providers, submitting approval requests, tracking chronic treatment and reporting complaints.
* Telehealth services that provides you the opportunity to communicate with doctors in more than one specialty through the video call feature on the Zoom application. Go back to the home page and click on the corresponding icon for more details.
* GlobeMed Field Offices available in Top Hospitals offering the required support & assisting in receiving the requested services for a smooth customer journey.
* Free medication delivery service right to your doorsteps. Go back to the home page and click on the corresponding icon for more details.
* Laboratory home visit to perform the prescribed tests at the comfort of your home free of visit charge. Go back to the home page and click on the corresponding icon for more details.
* Radiology home visit to perform the prescribed tests at the comfort of your home free of visit charge. Go back to the home page and click on the corresponding icon to know the type of scans available and more.
* Second medical opinion is a service that gives you the opportunity to get a review of your diagnosis by a consultant in the relevant field and confirm the first diagnosis to avoid any possible misdiagnosis. Go back to the home page and click on the corresponding icon for more details.
* How to benefit from GlobeMed’s discount rates at the medical providers?
GlobeMed offers discount cards at over 1500 providers with an annual fee of 250 EGP per card that can be offered to anyone of interest. If you would like to request a card please send the name and a copy of the national ID to your dedicated HR department and we will take care of the rest. Please note that discount rates may not apply to certain services performed by the medical provider.